Customer Service Representative/Logistics Coordinator - Brampton - Vertical Staffing Resources - Temp Job Agency

 

Customer Service Representative/Logistics Coordinator – Brampton

We have a client in the Brampton Area looking for a Customer Service Representative/ Logistic Coordinator to start ASAP. The locations would be in the Dixie and Steeles Area.

Duties of Customer Service Representative:

  • Manage communication with clients, carrier brokers and other offices
  • Excellent communication, written, and verbal skills
  • Process all documentation associated with the movement of our clients’ inventory into and out of the facility
  • Receiving: ensure all documentation is verified and processed appropriately
  • Order Processing: ensure all orders are processed in a timely manner and according to the clients’ specific requirements;
  • Shipping: ensure all bills of lading are correct and confirmed
  • Adjustments: ensure inventory integrity by processing authorized inventory adjustments
  • Document, investigate and resolve all customer concerns
  • Drive prompt and professional communication at all times
  • Document all shipping errors on the required documentation
  • Maintain all Working Instructions
  • Ensure compliance with ISO Quality Management procedures
  • Assist with dispatch planning
  • Manage track and trace updates
  • Coordinate carrier communication
  • Prepare client invoices
  • Provide POD’s to consignees and/or customer partners
  • Coordinate details for client KPI and internal performance reviews
  • Microsoft Office/Excel and Word
  • Other duties as assigned

Pay Rate for Customer Service Representative:

  • $18/hr

Shift Time for Customer Service Representative:

  • Monday to Friday
  • Day Shift

If you are interested in this position, please submit your resume to this ad and visit our office below:

1 Gateway Blvd. Suite 302

Brampton, ON

L6T 4X2

905.789.9119

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